At Arden White Recruitment, we are delighted to partner with a prestigious and customer-focused car dealership group as they search for a dedicated, personable, and exceptionally organised Service Advisor to join their highly successful Aftersales team on the beautiful and tranquil island of Guernsey.
This is a rare and exciting opportunity for an automotive professional who is passionate about delivering exceptional customer service and ready for a fresh challenge in a relaxed yet professional island environment. Whether you’re looking to relocate for lifestyle, career growth, or both—this role offers a truly life-enhancing move with excellent support including rental assistance, flights, and a guaranteed bonus to get you started.
Key Responsibilities
- Greet customers warmly and professionally, creating a welcoming and positive first impression.
- Provide clear, detailed, and timely updates to customers regarding the progress of their vehicles.
- Liaise confidently between the workshop and customers, ensuring accurate communication of job timescales and costs.
- Manage service bookings efficiently and ensure all work is accurately invoiced.
- Upsell additional work and services in a way that is helpful, ethical, and tailored to customer needs.
- Maintain detailed customer records and ensure follow-up appointments are diligently scheduled.
- Deliver consistently high standards of customer care, aiming for repeat business and positive reviews.
Essential Requirements
- Previous experience as a Service Advisor within a franchised dealership or automotive environment.
- Strong interpersonal skills and a friendly, customer-first attitude.
- Able to communicate confidently and clearly with customers and technicians alike.
- Excellent organisational skills and the ability to multitask in a busy, fast-paced setting.
- A team player who can contribute positively to a tight-knit and supportive aftersales department.
- Competent IT skills, ideally with experience using DMS or manufacturer-specific systems.
- A full UK driving licence is essential.
The Package
- Basic Salary: £38,000 per annum
- Bonus: Up to £6,000 annually
- Guaranteed Bonus: £500 per month for the first 3 months
- Hours: 45 per week
- Relocation Support: Flight costs covered, rental deposit assistance up to £2,500, and relocation help (subject to approval and repayment terms)
If you’re ready for a genuinely rewarding, career-defining role in a stunning location where your skills will be truly valued and nurtured—then we want to hear from you.
Apply today and let Arden White help you take the next exciting step in your automotive journey.
Arden White is a specialist recruitment agency within the automotive, aerospace & aviation sectors. We are acting on behalf of our client as an employment business. All applications are handled with the strictest confidence.